7j7j's Privacy Policy – Your Data, Our Responsibility

7j7j is a trusted online betting and gaming platform built for Bangladeshi players. We understand that you share your personal data with us in good faith — protecting that trust is our first responsibility. This Privacy Policy explains how 7j7j handles your information.

This policy applies to: The 7j7j.win website, mobile app, and any associated 7j7j services If you do not agree with this policy, please refrain from using our services.

We have written this policy in plain, straightforward English with Bangladeshi users in mind, so you can understand everything without navigating legal complexity. If you have any questions, our support team is always ready to help.

When you create an account and use our services on 7j7j, we collect the following information:

We never store your full payment card number or bank PIN. All payment processing is handled through secure third-party providers.

7j7j collects your information in several ways:

• Directly from you: When filling out the registration form, uploading identity verification documents, or communicating with the support team
• Automatically: Through cookies, log files, and tracking technologies while you use our website or app
• From Third Parties: Payment providers (bKash, Nagad, Rocket), fraud prevention services, and identity verification partners
• From Public Sources: For verification purposes against social media or government databases where necessary

7j7j uses your data only for specific, legitimate purposes. In accordance with our privacy policy, we use your information for the following:

• Account management: To ensure registration, login, identity verification, and account security
• Financial transactions: To process deposits, withdrawals, and bonus transactions
• Service Improvement: To personalize your gaming experience and develop new features
• Legal compliance: To comply with Anti-Money Laundering (AML) and fraud prevention regulations
• Contact: For important updates, promotional offers, and support services
• Responsible Gaming: To identify unusual gaming patterns and assist users accordingly

We never sell your data to advertisers or use it for any purpose beyond what has been approved.

7j7j does not sell your personal data. However, limited information may be shared in the following cases to operate our services:

• Payment Providers: bKash, Nagad, Rocket — only the information necessary to complete transactions
• Identity Verification Services: For age and identity verification as part of the KYC (Know Your Customer) process
• Fraud Prevention Partners: To detect and block suspicious activity
• Legal authorities: To fulfill obligations arising from court orders or government investigations
• Group Companies: 7j7j affiliated entities, subject to the same privacy standards

7j7j uses industry-leading security technology to keep your data safe:

• 256-bit SSL/TLS Encryption: All data transmissions occur over encrypted channels
• AES-256 data encryption: Sensitive data stored on our servers is kept in an encrypted state
• Two-Factor Authentication (2FA): The ability to add an extra layer of security to your account
• Firewall & DDoS Protection: Protecting servers and data from external attacks
• Regular Security Audits: Regular penetration testing conducted by third-party security experts
• Restricted Access Controls: Only authorized personnel can access data on a need-to-know basis

Please keep in mind — no one can guarantee 100% security on the internet. Make sure your account password is strong and never share it with anyone.

7j7j uses cookies and similar tracking technologies on its website and app. The cookies we use:

• Essential cookies: To maintain login sessions and keep core services running — these cannot be disabled
• Performance Cookies: To monitor website speed and performance
• Functionality Cookies: To remember your preferences (language, theme)
• Analytics cookies: To analyze user behavior and improve our services

You can block non-essential cookies through your browser settings. However, some features may not function properly as a result.

As a 7j7j user, you have the following rights over your personal data. Any of these rights can be exercised through our support team:

7j7j does not retain your data longer than necessary. Our data retention policy:

• Active Account Information: For the full duration the account remains active
• Transaction Records: Minimum 5 years from the date of last transaction (legal requirement)
• Identity Verification Documents: Up to 3 years after account closure
• Support Communication Records: 2 years from the date of last contact
• Marketing Consent: Until consent is withdrawn

After the retention period, data is securely deleted or anonymized.

7j7j strictly Services are not provided to anyone under the age of 18. We do not knowingly collect or process data from minors. If we become aware that a minor has used our platform, the account will be closed immediately and any collected data will be deleted.

If a parent or guardian suspects their child is using 7j7j, please contact our support team immediately. We will take prompt action.

7j7j may update this Privacy Policy from time to time — due to new services, changes in law, or security improvements. For significant changes:

• Advance notice will be sent to your registered email or via SMS
• The "Last Updated" date at the top of the page will be changed
• A special notice will be posted on the website for major changes

Continued use of the platform after any changes will be considered acceptance of the updated policy.

For any questions, requests, or complaints regarding our privacy policy, please contact our dedicated privacy team:

• Email: [email protected]
• Live Chat: Click the chat icon in the bottom-right corner of the website
• Response Time: Typically within 24 hours; up to 72 hours for complex requests

We take every complaint seriously and aim to resolve it as quickly as possible.