Gaming is for fun — not to relieve stress or solve problems. 7j7j believes every player should play with awareness and know their limits. Our responsible gaming tools keep you in control at all times.
Responsible gaming means treating gaming as one part of your entertainment — not the center of your life. At 7j7j, we believe every player has the freedom to make their own choices, and our goal is to ensure that freedom never becomes a problem.
Online gaming is enjoyed by many people across Bangladesh. However, for a small number of players, there can sometimes be a risk of losing control. At 7j7j, we actively work to reduce that risk through our responsible gaming policy — because your well-being matters more to us than any profit.
Our responsible gaming program includes deposit and betting limits, self-exclusion options, reality check tools, and a trained support team — always ready to help.
It can be hard to recognize when gaming is getting out of control. Stay aware of the signs below — they may be early indicators of problematic gaming:
If you recognize even one of the signs above, don't wait — reach out to our support team right away. Asking for help takes courage, not weakness.
To make responsible gaming easy, 7j7j has developed several practical tools — all completely free and available to activate directly from your account settings:
Set daily, weekly, or monthly deposit limits. Decreases take effect immediately — increases require a 7-day waiting period.
Decide in advance how long you want to play. Once the time is up, you will be automatically logged out.
Gaming will automatically stop once you reach a set loss amount — protecting your finances.
You'll receive regular reminders about how long you've been playing and how much you've spent.
Take a temporary break from 24 hours up to 6 weeks. Your account will be inaccessible during this period.
Opt for a permanent self-exclusion lasting from 6 months to 5 years. This decision is irreversible and strictly enforced.
Self-Exclusion is the strongest protective measure you can take. The process at 7j7j is straightforward and handled with full discretion:
Contact our support team via live chat or email to request self-exclusion.
6 months, 1 year, 3 years, or 5 years — choose the duration that works best for you.
Identity verification will be required for security purposes. This is simply to keep you protected.
Your account will be closed immediately upon request. You will not receive any marketing communications either.
Once the period ends, you can reactivate your account after a minimum waiting period of 7 days.
7j7j strictly Does not provide services to anyone under the age of 18. We enforce this through age verification at registration and ID checks during the KYC process.
Our advice for parents:
If you suspect a minor is using our platform, report it to our support team immediately. We will take prompt action.
The most effective way to game responsibly is to plan ahead. Following the principles below will keep gaming enjoyable at all times:
Remember — winning is never guaranteed. Betting always carries risk. Only spend what you can afford to lose without it affecting your daily life.
Ask yourself the following questions:
If you answer "Yes" to even one of these questions, please talk to us.
Statistics for Regular Gamers:
Source: Global Responsible Gaming Research, 2023
If you need help with responsible gaming:
We've invested in tools and a culture that actually work in practice — not just on paper.
National ID verification is required during registration and before withdrawals as part of our mandatory KYC process. No one under 18 can open an account.
Our system automatically detects unusual gaming patterns, and our team will reach out directly to players when needed.
Your full betting and deposit history is available in your account at any time. Nothing is hidden — complete transparency.
Our responsible gaming support team is specially trained in problematic gaming and available to help — without judgment, with empathy.
Requests to reduce deposit or betting limits take effect immediately. No delays, no excuses — your decision is respected on the spot.
You can choose to have gaming automatically disabled from midnight to 6 AM — to help you maintain a healthy sleep routine.
At 7j7j, your safety and well-being come first. Use our responsible gaming tools to enjoy Live Casino, Sports Betting, and slots — with complete peace of mind.
18+ Only · Responsible Gaming · Bangla Support 24/7